Privacy Policy

1. Introduction

Welcome to MyProBrief ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at myprobrief.com.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Register for an account
• Create a project brief
• Upload images or documents
• Contact us for support
• Subscribe to our newsletter or communications

This information may include:

• Name and email address
• Project details, descriptions, and specifications
• Budget and timeline information
• Photos and other files you upload
• Payment information (processed securely through Stripe)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages viewed and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your transactions and manage your account
• Generate AI-powered questions for your project briefs
• Store and display your project briefs to contractors via shared links
• Send you administrative information, updates, and security alerts
• Respond to your comments, questions, and customer service requests
• Improve our website and services
• Prevent fraudulent transactions and monitor against theft
• Comply with legal obligations

4. How We Share Your Information

We may share your information in the following situations:

4.1 Service Providers

We share your information with third-party service providers who perform services on our behalf:

• Stripe: Payment processing
• AWS S3: File storage for uploaded images
• OpenAI: AI-powered question generation
• Email service providers: Sending transactional emails

4.2 Shared Briefs

When you share a project brief link with contractors, the information in that brief (including project details, budget, timeline, and uploaded images) becomes accessible to anyone with the link. Please only share links with trusted contractors.

4.3 Legal Obligations

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Our security measures include:

• Encryption of data in transit using SSL/TLS
• Secure password hashing
• Regular security audits
• Access controls and authentication

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are legally required to retain certain information.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information
• Portability: Request a copy of your data in a machine-readable format
• Objection: Object to our processing of your personal information
• Restriction: Request that we restrict the processing of your information

To exercise these rights, please contact us at privacy@myprobrief.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: hello@myprobrief.com
Website: myprobrief.com